Avast Free Forum is a site that allows users to ask questions about their anti-virus software. It has a wide range of information of tutorials, as well as frequently asked questions. The site is simple to use and is updated regularly.
Avast is a major player in the security market and provides one of the best customer support levels for its anti-virus program. The support button on their website and LAPTOP or COMPUTER application grants access to an informative FAQ and discussion forums, as well as top technical assistance in the event of any issues.
The company also has live chat support to help customers get rapid responses, an vacationtrackingforum.com/mobile/set-up-a-lucrative-business-for-yourself/ email ticketing system that allows for more in-depth inquiries and three 24 hour support lines located in the UK, Australia and the U.S. Its online knowledge base is not extensive, but includes support manuals for all of its products.
The company’s customer support isn’t the best Its customer support isn’t perfect, however. A joint investigation by PCMag and Hauptplatine discovered that the company shares data about its users’ location and Internet protocol addresses with third party companies, which could cause privacy concerns for some people. The paid plans don’t offer enough benefits to justify the extra cost. The forum was recently hacked and thieves were able obtain usernames, user names emails, usernames, and hashed passwords. Luckily, the data of payment transactions was not compromised. The company has pledged to rebuild the forum with a new platform that’s more efficient plus more secure. The company also has a security policy which states that it will not divulge or give your personal information with any third parties without your permission.